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Quacky Factory

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The Happy Mail Hatchery Logo
The Happy Mail Hatchery Logo

We're getting ready to launch our Monthly Happy Mail Hatchery, where flock friends will receive their very own Duckling Delivery each month filled with surprise goodies and limited-edition designs.

Limited Spots Available

Vinyl Stickers

Buy 4 stickers, get 1 free.
Buy 4 • get 1 free
Free Shipping Over $20

* U.S. Domestic Only

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Quacky Factory - Free Shipping over $20.00

Refunds and Returns Policy

Last updated: March 14, 2026

Because many Quacky Factory items are customized or produced in small batches, returns and refunds are limited.

Customized Products

Customized products such as personalized tags are made specifically for your order.

For this reason, refunds cannot be issued on customized items.

If there is an issue with your order, please contact us and we will do our best to make things right.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 7 days of delivery.

Please include:
• Your order number
• Photos of the issue

Once reviewed, we may offer:
• Replacement item
• Store credit
• Refund when appropriate

Support Assistance

If there is an issue with your order, please contact us using our Order Support Contact Form. Include your order number and a brief description of the issue so our team can review it and help resolve the situation as quickly as possible.